Privacy Policy
At Heart Fire, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
We may collect personal information that you provide to us directly, such as when you create an account, make a purchase, sign up for our newsletter, or contact us. This information may include your name, email address, mailing address, phone number, and payment information.
Additionally, we automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and transactions.
- Send you order confirmations and updates.
- Respond to your inquiries and provide customer support.
- Personalize your shopping experience.
- Improve our website and services.
- Send you promotional communications, if you have opted in to receive them.
- Comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We may share your personal information with third parties in the following situations:
- With service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- With third-party partners for marketing and promotional purposes, with your consent.
- To comply with legal requirements, such as in response to a subpoena or court order.
- In connection with a business transfer, such as a merger or acquisition.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to:
- Access and update your personal information.
- Opt-out of receiving promotional communications from us.
- Request the deletion of your personal information.
- Withdraw your consent to our data processing activities.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our
privacy practices, please contact us at:
Email: [email protected]